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  1. Rolling Riches
  2. FAQ

FAQ

Technical Support FAQ

  • The games are taking a long time to load. What should I do?
  • Can I contact Rolling Riches by phone?
  • My game froze while in bonus mode. What do I do?

Bonus and Redemptions FAQ

  • Why do I see a location restriction even though I live in a state in which Rolling Riches operates?
  • What redemption options does Rolling Riches have?
  • How do I submit a redemption request?
  • What is the maximum amount I can redeem per day?
  • Is there a redemption fee?
  • Does Rolling Riches offer cash and gift cards for redemption?
See all 13 articles

Account FAQ

  • How can I close my account?
  • My account has been restricted
  • How do I make a purchase?
  • Where can I find the Terms and Conditions?
  • What payment methods can I use?
  • How can I track my transaction history?
See all 12 articles

Login Verification FAQ

  • Why do I need to provide my bank information?
  • How do I verify my account?
  • I am unable to receive my phone verification code
  • What kind of documentation do I need to verify my account?
  • How do I create an account?

Platform FAQ

  • Can I use my smartphone to play?
  • How can I get in touch with customer service?
  • What is the minimun age to play Rolling Riches?
  • Is there an app for Rolling Riches?
  • Can I play from anywhere?
  • What is a Random Number Generator (“RNG”)?
See all 10 articles

Announcements

  • Loyalty & VIP Program

Contact us: support@rollingriches.com

Rolling Riches